Tech Support: Chat Issues

Post all technical issues and questions here. We'll gladly help you wherever we can.
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les
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Re: Tech Support: Chat Issues

Post by les »


Cams seem to be a variable none at all then when video is set up a several join in.
I think it's a promotional thing.
But both private and public cams are used.


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Re: Tech Support: Chat Issues

Post by dr.d »

I was going to send Seraph0x a PM but I think I will post this here instead .
on monday I tried to get into the chat room with Shell , we were talking on messenger and thought it would be fun to go into the rooms like we use to .

every time I tried to post anything I got a pop up saying that I would reconnect with the server in three seconds and Shell told me that I was entering and quiting the room over and over

I don't know computers as well as I should , is the problem with my computer or is it somewhere in the system
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Re: Tech Support: Chat Issues

Post by seraph0x »

dr.d wrote:I was going to send Seraph0x a PM but I think I will post this here instead .
on monday I tried to get into the chat room with Shell , we were talking on messenger and thought it would be fun to go into the rooms like we use to .

every time I tried to post anything I got a pop up saying that I would reconnect with the server in three seconds and Shell told me that I was entering and quiting the room over and over

I don't know computers as well as I should , is the problem with my computer or is it somewhere in the system
Monday the chat was down for maintenance, so I'm pretty sure that was the issue here. Please do let me know if this happens again!
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Re: Tech Support: Chat Issues

Post by teacup »

So. I can't get onto chat. I am connecting and conecting and connecting. But, alas I don't connect
" I'm nobody! Who are you?
Are you nobody, too?
Then there's a pair of us — don't tell!
They'd banish us, you know.

How dreary to be somebody!
How public, like a frog
To tell your name the livelong day
To an admiring bog!"
~Emily Dickinson


-.-.-.-.-.-.-.-.-.-.-.-.-.-.-

Three Rings for the Elven-kings under the sky,
Seven for the Dwarf-lords in their halls of stone,
Nine for Mortal Men doomed to die,
One for the Dark Lord on his dark throne
In the Land of Mordor where the Shadows lie.
One Ring to rule them all,
One Ring to find them,
One Ring to bring them all and in the darkness bind them
In the Land of Mordor where the Shadows lie.
~ J.R R Tolkien, The Fellowship of the Ring

-.-.-.-.-.-.-.-.-.-.-.-.-.-.-

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Nothing is going to get better. It's not.”
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Re: Tech Support: Chat Issues

Post by dr.d »

it happened again , I still think it could be something wrong with my computer but I am not sure
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Re: Tech Support: Chat Issues

Post by seraph0x »

Yeah, the server was down again, I just restarted it.

We just activated cams a few days ago, so although it may have been coincidence, I'm going to assume that the server issues are indeed related to video chat.

I've disabled cams for now. There is still one more thing I can try, so cams will be back soon for one last attempt. If it crashes again after that, cams will be disabled permanently, sorry!
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Re: Tech Support: Chat Issues

Post by seraph0x »

Cams are re-enabled, let me know if they work or not!

For those who are interested: What I'm trying now is to use a standalone Red5 server process for the video chat instead of the built-in one. Hopefully that helps to isolate the chat server from problems with video chat.
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Re: Tech Support: Chat Issues

Post by teacup »

I am not sure if it's me or not. I did updates and now my computers gone bonkers. But I can't get onto chat.
" I'm nobody! Who are you?
Are you nobody, too?
Then there's a pair of us — don't tell!
They'd banish us, you know.

How dreary to be somebody!
How public, like a frog
To tell your name the livelong day
To an admiring bog!"
~Emily Dickinson


-.-.-.-.-.-.-.-.-.-.-.-.-.-.-

Three Rings for the Elven-kings under the sky,
Seven for the Dwarf-lords in their halls of stone,
Nine for Mortal Men doomed to die,
One for the Dark Lord on his dark throne
In the Land of Mordor where the Shadows lie.
One Ring to rule them all,
One Ring to find them,
One Ring to bring them all and in the darkness bind them
In the Land of Mordor where the Shadows lie.
~ J.R R Tolkien, The Fellowship of the Ring

-.-.-.-.-.-.-.-.-.-.-.-.-.-.-

“UNLESS someone like you cares a whole awful lot,
Nothing is going to get better. It's not.”
~Dr. Seuss, The Lorax
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Re: Tech Support: Chat Issues

Post by seraph0x »

teacup wrote:I am not sure if it's me or not. I did updates and now my computers gone bonkers. But I can't get onto chat.
Works for me at the moment. Are you getting an error? Can you describe what happens when you try to access chat?
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Re: Tech Support: Chat Issues

Post by pensagnent »

sorry for my english. I can't see the picture of almost all site.
yesterday wasn't so. now the images of webtease and all other don't open. somebody can tell me why?
I somebody can answer me, please speak in simple kind.. thank
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Re: Tech Support: Chat Issues

Post by Banquo »

The chat appears to be down again.
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Re: Tech Support: Chat Issues

Post by teacup »

For over 5 hours I have been connecting and connecting and getting nowhere >.<
" I'm nobody! Who are you?
Are you nobody, too?
Then there's a pair of us — don't tell!
They'd banish us, you know.

How dreary to be somebody!
How public, like a frog
To tell your name the livelong day
To an admiring bog!"
~Emily Dickinson


-.-.-.-.-.-.-.-.-.-.-.-.-.-.-

Three Rings for the Elven-kings under the sky,
Seven for the Dwarf-lords in their halls of stone,
Nine for Mortal Men doomed to die,
One for the Dark Lord on his dark throne
In the Land of Mordor where the Shadows lie.
One Ring to rule them all,
One Ring to find them,
One Ring to bring them all and in the darkness bind them
In the Land of Mordor where the Shadows lie.
~ J.R R Tolkien, The Fellowship of the Ring

-.-.-.-.-.-.-.-.-.-.-.-.-.-.-

“UNLESS someone like you cares a whole awful lot,
Nothing is going to get better. It's not.”
~Dr. Seuss, The Lorax
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Re: Tech Support: Chat Issues

Post by werebear »

I'm having the dame issues, tea! :(

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Re: Tech Support: Chat Issues

Post by Snoopy76 »

I have been trying to load for about 3 hrs - grrrrrrrrrrrr.
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Re: Tech Support: Chat Issues

Post by seraph0x »

Chat restarted. This seems to be a new problem. The chat server is running fine, but the connection process doesn't go through. (Despite what UI says, it actually is able to connect, but the next couple of internal messages that are supposed to be exchanged between server and client don't happen.)

I'm going to try the oldest "lazy admin" trick in the book and just set the chat to restart automatically once per day. We'll see if that helps. Please post here if you notice it being down, thanks! :-)
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