Tech Support: Chat Issues

Post all technical issues and questions here. We'll gladly help you wherever we can.
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les
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Re: Tech Support: Chat Issues

Post by les »


thanks for the heads up,
I thought I had a tablet problem.
Bought it today.
nice and shiny new toy
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Re: Tech Support: Chat Issues

Post by teacup »

Second time that I've been online today and chat has decided that apparently that an eternity is good for me. >.<
" I'm nobody! Who are you?
Are you nobody, too?
Then there's a pair of us — don't tell!
They'd banish us, you know.

How dreary to be somebody!
How public, like a frog
To tell your name the livelong day
To an admiring bog!"
~Emily Dickinson

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In the Land of Mordor where the Shadows lie.
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Re: Tech Support: Chat Issues

Post by seraph0x »

The chat server is very flaky at the moment - I'm planning to move it to a different provider, but we have bigger problems now.
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Re: Tech Support: Chat Issues

Post by Banquo »

Any luck with the new chat server Seraph? The place is starting to get terrible lag again, makes the place pretty much unusable.
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seraph0x
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Re: Tech Support: Chat Issues

Post by seraph0x »

Banquo wrote:Any luck with the new chat server Seraph? The place is starting to get terrible lag again, makes the place pretty much unusable.
I'm going to move it right now. May take up to 24 hours to complete as there is a DNS change involved. During that time the chat may be down for some people or for everyone.

After the move if there is still lag, I guess we'll know that it wasn't a server issue. :-/

But let's hope this will fix the lag for good. :-)
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Re: Tech Support: Chat Issues

Post by seraph0x »

Server move is complete. It may take some time for your Internet provider to figure out the chat server's new address. Most people should be able to access the chat again within 3 hours, in extreme cases it can take up to 24 hours, but that should be the exception.
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Re: Tech Support: Chat Issues

Post by les »




Glad to see Milo back up :yes:
Thanks to seraph0x and his skills. :yes:

:thankyou:

                                          Lord Les
                                 Be careful what you wish for!

Growing OLD Is Inevitable,
          But Growing UP... Is Optional
                    OR
                              Why do I have to stop being a KID now I can afford it.







                                
                                                                                                                                                   
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Re: Tech Support: Chat Issues

Post by Banquo »

Bad news, no one I have spoken to seems to be able to post photos in chat.
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Re: Tech Support: Chat Issues

Post by Dream_On »

Chat appears to have died again.
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Re: Tech Support: Chat Issues

Post by Snare »

My 3 cents?

1. Logs need to be transfer to the new DNS.
2. Issues with pictures.
3. Issues with video.

Other than that chat seems to work okay so far from what I can tell no lag yet.

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Re: Tech Support: Chat Issues

Post by seraph0x »

Updating the IP right now to fix the image and log issues. Chat will be back in a bit.
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Re: Tech Support: Chat Issues

Post by Banquo »

seraph0x wrote:Updating the IP right now to fix the image and log issues. Chat will be back in a bit.
:thankyou:

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Re: Tech Support: Chat Issues

Post by seraph0x »

Snare wrote:1. Logs need to be transfer to the new DNS.
2. Issues with pictures.
Should be fixed.

Anyone reading this: If you can't access the chat, please just wait for your DNS to update. (Should be under three hours again.)
Snare wrote:3. Issues with video.
I'm going to leave video chat disabled for a time so I can get a before/after once we re-enable it. I'm interested to see whether the lag re-appears once we enable video chat again.

In the meantime, can you guys give me a sense - how often was video chat used?
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Re: Tech Support: Chat Issues

Post by Banquo »

seraph0x wrote: In the meantime, can you guys give me a sense - how often was video chat used?
Can only speak for myself here, but I rarely used video in chat, used it a couple of times here and there, but personally I would prefer a reliable non laggy chat without video to lag happy video chat. If that makes sense.

:lol: Poor teacup can only come on cam in the chat though, so she may have a different view. :bounce:

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Re: Tech Support: Chat Issues

Post by Snare »

When I was a lot more active cams were used rarely. At most I have seen roughly 5 cams up with no lag so......

Anyways glad to hear the issues are fixable and hoping for a lag free chat again.

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