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Problems with picture uploads in EOS

Posted: Sun Aug 10, 2025 7:54 pm
by 19Hellothere83
Hello,

I am experiencing a persistent problem when uploading images to an EOS gallery.
Some JPG files appear in the gallery after uploading, but others do not appear at all – even though they are valid JPGs and much smaller than the size limit.

To troubleshoot, I have tried the following without success:

Changing resolution (from small square images to large 1920×1080 16:9 images)

Re-saving the JPGs in GIMP and exporting with standard settings

Adding textures, colors, and details to avoid large uniform color areas

Matching the format, DPI, compression, and metadata of an image that does work

Using different file names and avoiding special characters

The same file uploads successfully if I rename and replace it with a different image (e.g., a photo), so the problem seems related to the image content rather than the file type or size.

Could you please confirm if there are any undocumented restrictions on:

Minimal complexity or color variation in an image

Certain patterns or large solid-color areas being rejected

A similarity filter preventing many similar images from being uploaded

Any required encoding or specific JPEG settings

This would help me understand why these valid JPGs are being silently rejected by the gallery and how I can adapt my images to meet the requirements.


Thank you for your help,
Carlo

Re: Problems with picture uploads in EOS

Posted: Sun Aug 10, 2025 8:05 pm
by 666
I can't upload any pictures to any teases (classic or EOS)...

Re: Problems with picture uploads in EOS

Posted: Sun Aug 10, 2025 9:13 pm
by 19Hellothere83
So it seems to be a temporary bug?
Anyone can confirm?

Its strange because I tried several images, some upload some not, but I can't make out a reason why some do and some do not ...

Re: Problems with picture uploads in EOS

Posted: Sun Aug 10, 2025 10:02 pm
by Axolotl
So far I've only been able to upload pictures that were previously uploaded, very strange bug.

I've checked with different teases, but it's still the same. I can upload images that I've uploaded to other teases and the tease itself, but not new pictures. I can also still upload images that have been renamed on my computer, as long as they've been uploaded before.

Re: Problems with picture uploads in EOS

Posted: Sun Aug 10, 2025 10:16 pm
by kerkersklave
This is not a bug, the upload is just broken. The upload to the server fails with status code 500 internal server error. Maybe the server ran out of space or something. Seraph0x has to fix this.

Re: Problems with picture uploads in EOS

Posted: Sun Aug 10, 2025 11:58 pm
by Axolotl
Yeah the "ran out of space" explanation makes a lot of sense to me. It probably has code that will check if pictures are the same as ones uploaded and use the already uploaded images instead of taking up space with copies, which is why I thought they "uploaded" correctly.

Re: Problems with picture uploads in EOS

Posted: Mon Aug 11, 2025 12:53 am
by kerkersklave
Axolotl wrote: Sun Aug 10, 2025 11:58 pm Yeah the "ran out of space" explanation makes a lot of sense to me. It probably has code that will check if pictures are the same as ones uploaded and use the already uploaded images instead of taking up space with copies, which is why I thought they "uploaded" correctly.
Yeah, the pictures are identified by a check sum, so every image is only stored once.

Re: Problems with picture uploads in EOS

Posted: Mon Aug 11, 2025 3:28 am
by Lamei
I can confirm. I can't upload any images today.

Re: Problems with picture uploads in EOS

Posted: Mon Aug 11, 2025 6:19 am
by 19Hellothere83
Thats a pity, finally got to make a new tease and now this :-(

Re: Problems with picture uploads in EOS

Posted: Mon Aug 11, 2025 7:51 pm
by MrNadra
i thought i was going crazy lol.

Re: Problems with picture uploads in EOS

Posted: Mon Aug 11, 2025 9:12 pm
by 19Hellothere83
MrNadra wrote: Mon Aug 11, 2025 7:51 pm i thought i was going crazy lol.
Yes same here, I tried virtually everything before asking for help here ... but still nothing :no:

Re: Problems with picture uploads in EOS

Posted: Tue Aug 12, 2025 1:50 pm
by mhand
Same here. No new image can be uploaded no matter what format it is.
Waiting for some superheroes to fix it.

Re: Problems with picture uploads in EOS

Posted: Wed Aug 13, 2025 12:45 pm
by 19Hellothere83
Still nothing :-(

Re: Problems with picture uploads in EOS

Posted: Fri Aug 15, 2025 11:44 am
by Shattered
19Hellothere83 wrote: Wed Aug 13, 2025 12:45 pm Still nothing :-(
Don't expect a quick fix. Sera will solve it when they have time, but they are very busy.

Re: Problems with picture uploads in EOS

Posted: Fri Aug 15, 2025 1:49 pm
by 19Hellothere83
Shattered wrote: Fri Aug 15, 2025 11:44 am
19Hellothere83 wrote: Wed Aug 13, 2025 12:45 pm Still nothing :-(
Don't expect a quick fix. Sera will solve it when they have time, but they are very busy.
That's a pity, but thanks for the Info