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Private messages general error

Posted: Thu Dec 15, 2016 11:02 am
by askenable
When I try to check my private messages I get

General Error
SQL ERROR [ mysqli ]

Lost connection to MySQL server during query [2013]

SQL

SELECT t.*, p.root_level, p.message_time, p.message_subject, p.icon_id, p.to_address, p.message_attachment, p.bcc_address, u.username, u.username_clean, u.user_colour, p.message_reported FROM forum_privmsgs_to t, forum_privmsgs p, forum_users u WHERE t.user_id = 52702 AND p.author_id = u.user_id AND t.folder_id = 0 AND t.msg_id = p.msg_id ORDER BY p.message_time DESC LIMIT 50

BACKTRACE

FILE: (not given by php)
LINE: (not given by php)
CALL: msg_handler()

FILE: [ROOT]/phpbb/db/driver/driver.php
LINE: 855
CALL: trigger_error()

FILE: [ROOT]/phpbb/db/driver/mysqli.php
LINE: 193
CALL: phpbb\db\driver\driver->sql_error()

FILE: [ROOT]/phpbb/db/driver/mysql_base.php
LINE: 45
CALL: phpbb\db\driver\mysqli->sql_query()

FILE: [ROOT]/phpbb/db/driver/driver.php
LINE: 261
CALL: phpbb\db\driver\mysql_base->_sql_query_limit()

FILE: [ROOT]/phpbb/db/driver/factory.php
LINE: 321
CALL: phpbb\db\driver\driver->sql_query_limit()

FILE: [ROOT]/includes/ucp/ucp_pm_viewfolder.php
LINE: 520
CALL: phpbb\db\driver\factory->sql_query_limit()

FILE: [ROOT]/includes/ucp/ucp_pm_viewfolder.php
LINE: 33
CALL: get_pm_from()

FILE: [ROOT]/includes/ucp/ucp_pm.php
LINE: 372
CALL: view_folder()

FILE: [ROOT]/includes/functions_module.php
LINE: 674
CALL: ucp_pm->main()

FILE: [ROOT]/ucp.php
LINE: 369
CALL: p_master->load_active()

Re: Private messages general error

Posted: Thu Dec 15, 2016 8:46 pm
by philo
That sounds like a temporary error on the server.
Private messages are working for me.
Have you still got a problem or is it working again?

Re: Private messages general error

Posted: Thu Dec 15, 2016 11:08 pm
by KittyZateez
I've been getting that "General Error" message too on certain messages...kind of a bummer when I'm trying to get one of my teaseboys all worked up or read his drooling appreciations of me...

Kitty

Re: Private messages general error

Posted: Fri Dec 16, 2016 4:56 am
by ballsfull
I get that same error... Every single time I access the PM system... :\'-( :\'-(
For days now...

Re: Private messages general error

Posted: Fri Dec 16, 2016 8:04 am
by philo
having a quick google that is a timeout error.
Do you have a lot of messages in your inbox?
If so I would try moving them to a folder or deleteing some.

Re: Private messages general error

Posted: Fri Dec 16, 2016 12:51 pm
by ballsfull
philo wrote:having a quick google that is a timeout error.
Do you have a lot of messages in your inbox?
If so I would try moving them to a folder or deleteing some.
I probably am at my limit, but the obvious problem is that I can't get IN to my PM system to delete any messages... A proverbial Catch-22 regarding your solution.... :-/

Re: Private messages general error

Posted: Fri Dec 16, 2016 2:34 pm
by philo
ballsfull wrote:
philo wrote:having a quick google that is a timeout error.
Do you have a lot of messages in your inbox?
If so I would try moving them to a folder or deleteing some.
I probably am at my limit, but the obvious problem is that I can't get IN to my PM system to delete any messages... A proverbial Catch-22 regarding your solution.... :-/
Yeah without someone with admin access deleting some or increasing the time out it is difficult to resolve.
The site owner has not had much time recently for the site so things are difficult to resolve.
I guess we just need to be grateful that we have the site and hope he either gets time or finds someone he can trust that he gives access to as well.
Giving the server level access needed to resolve things like this is not something you do lightly.

Re: Private messages general error

Posted: Fri Dec 16, 2016 10:55 pm
by dragoul
I can't do anything to help you. So I guess It can only be done by ph0x or dark, and I haven't noticed them around for quite a while...

Re: Private messages general error

Posted: Fri Dec 16, 2016 11:50 pm
by ballsfull
dragoul wrote:I can't do anything to help you. So I guess It can only be done by ph0x or dark, and I haven't noticed them around for quite a while...
*big sigh*

Well, just tried to create a new "back-up" account, and the system won't let me do ~that~ either....

*even bigger sigh*

Re: Private messages general error

Posted: Sat Dec 17, 2016 6:29 pm
by Banquo
Yeah I'm afraid sign ups are pretty much offline too. I'm sad to say that if something breaks, it's a matter of waiting for one if the admins to fix it for us. They don't seem like they are coming back any time soon either :\'-(

Re: Private messages general error

Posted: Sat Dec 17, 2016 11:49 pm
by puckhog
Banquo wrote:Yeah I'm afraid sign ups are pretty much offline too. I'm sad to say that if something breaks, it's a matter of waiting for one if the admins to fix it for us. They don't seem like they are coming back any time soon either :\'-(
Is there any news as to whether we could contact them to appoint a new admin and open registration up again?

Would be nice to have new people :)

Re: Private messages general error

Posted: Sun Dec 18, 2016 12:10 am
by Banquo
puckhog wrote:
Banquo wrote:Yeah I'm afraid sign ups are pretty much offline too. I'm sad to say that if something breaks, it's a matter of waiting for one if the admins to fix it for us. They don't seem like they are coming back any time soon either :\'-(
Is there any news as to whether we could contact them to appoint a new admin and open registration up again?

Would be nice to have new people :)
I am afraid not. I wish I had better news.

Re: Private messages general error

Posted: Sun Dec 18, 2016 9:49 am
by blacklioness96
Same problem for me guys...Could not open my PMs...
So sad if Milo will die.. :\'-(

Re: Private messages general error

Posted: Sun Dec 18, 2016 6:36 pm
by mowlboon
cant acces them either so i thought i might post in here and quote all of those that sent me a message to let them know, maybe others can do it too?
Spoiler: show
Luvz2Edge wrote:write me on rabb.it please :P https://www.rabb.it/mowlboon

Re: Private messages general error

Posted: Sun Dec 18, 2016 10:18 pm
by puckhog
Banquo wrote:
puckhog wrote:
Banquo wrote:Yeah I'm afraid sign ups are pretty much offline too. I'm sad to say that if something breaks, it's a matter of waiting for one if the admins to fix it for us. They don't seem like they are coming back any time soon either :\'-(
Is there any news as to whether we could contact them to appoint a new admin and open registration up again?

Would be nice to have new people :)
I am afraid not. I wish I had better news.
oh that is quite too bad.. hopefully soon! :)