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Difficulty logging in

Posted: Thu Sep 24, 2015 3:27 pm
by Chico
When trying to log in from the home or webtease pages, I just get a blank pink page.
I can log in from the Forum page though(fortunately!)

Re: Difficulty logging in

Posted: Tue Sep 29, 2015 3:54 pm
by micheleFFS
Chico,

this is a guess. I have no idea whether it's correct or not. Probably, when you joined, you associated an email address with your account on Milovana. Do you still use that account? If not, that maybe be the source of your troubles. In any event I check out my profile to see that everything is correct.

As another suggestion, check your browser settings. Perhaps there's an issue with cookies.

Your obedient servant,

micheleFFS

Re: Difficulty logging in

Posted: Sat Oct 24, 2015 9:59 pm
by junedelle25m
micheleFFS wrote:Chico,

this is a guess. I have no idea whether it's correct or not. Probably, when you joined, you associated an email address with your account on Milovana. Do you still use that account? If not, that maybe be the source of your troubles. In any event I check out my profile to see that everything is correct.

As another suggestion, check your browser settings. Perhaps there's an issue with cookies.

Your obedient servant,

micheleFFS
Hi Michele,

I have a difficulty in using my account. As I am signing in, after several minutes it will auto log-off and need to sign in again to continue using my account here. Why is it happen? Is it normal?

Best,
jundelle