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Tech Support - Email Issues

Posted: Wed Jan 14, 2015 7:44 pm
by taylordawn
For some reason I have randomly stopped getting topic and private message notifications. They aren't going to spam as I checked that.

Re: email notification

Posted: Wed Jan 14, 2015 7:57 pm
by Banquo
Thanks, I had noticed this too. It's something one of our site admins (Red Dudes) will have to fix.

Re: email notification

Posted: Wed Jan 14, 2015 11:39 pm
by taylordawn
if it helps i have a gmail account.

Re: email notification

Posted: Thu Jan 15, 2015 2:24 am
by candriver
I had noticed this too, no notifications for about 5 days now :-(


- Dorothy does whatever Miss Linda wants :blush: -

Re: email notification

Posted: Tue Nov 17, 2015 8:38 am
by servufon
i'm seeing this issue again; i tried turning email notifications off and on, but it didn't help

not aware of anything i've changed that could have caused it (fairly sure i didn't touch my milovana account beforehand)

on yahoo fyi

Re: email notification

Posted: Fri Nov 20, 2015 7:56 pm
by servufon
been a few days, hope this bump is not obnoxious

Re: email notification

Posted: Thu Nov 26, 2015 3:43 am
by nicole
Noticed this as well. i have gmail.

Re: email notification

Posted: Thu Dec 03, 2015 9:22 am
by servufon
bump

Re: email notification

Posted: Wed Jan 13, 2016 8:48 am
by servufon
still the same, fyi

Re: email notification

Posted: Thu Jan 21, 2016 9:01 am
by servufon
hello, still same; (edited out scurrilous test of whether admins pay a whit of attention, test accomplished)

Re: email notification

Posted: Fri Mar 11, 2016 8:38 am
by servufon
i know the admins are understaffed but the lack of ANY response, even a "too bad, just give up" is simply ridiculous

Re: email notification

Posted: Fri Mar 11, 2016 9:34 am
by Banquo
servufon wrote:i know the admins are understaffed but the lack of ANY response, even a "too bad, just give up" is simply ridiculous
I'm not sure what you are trying to achieve with this kind of attitude. The fact that the email system is broken has been noted. As I've already said in this very thread, a red dude will need to deal with it. They aren't ignoring you out of spite, they simply haven't been online. Considering the email notification system is broken, it's highly likely they don't even know there is a problem. It will get fixed, when it gets fixed, until then just enjoy the parts of the site that continue to work.

Re: email notification

Posted: Fri Mar 11, 2016 12:52 pm
by janine
Ah. That explains why the "I forgot my password"-Button didn't work and neither the "Contact the board administrators". :slap:
So the mail system is broken for over a year now? Or was it fixed and broke again?
Banquo wrote:Considering the email notification system is broken, it's highly likely they don't even know there is a problem.
I don't know anything about the mod<->admin communication. Does this also go via this board and is broken, too? If yes, has anyone tried to write to the admin-mail that is present in the whois?

Re: email notification

Posted: Fri Mar 11, 2016 6:42 pm
by Banquo
janine wrote:Ah. That explains why the "I forgot my password"-Button didn't work and neither the "Contact the board administrators". :slap:
So the mail system is broken for over a year now? Or was it fixed and broke again?
Banquo wrote:Considering the email notification system is broken, it's highly likely they don't even know there is a problem.
I don't know anything about the mod<->admin communication. Does this also go via this board and is broken, too? If yes, has anyone tried to write to the admin-mail that is present in the whois?
The system was fixed at some point last year, only to break again shortly before Christmas. All current avenues of contact with the site owner have been explored.

Re: email notification

Posted: Sat Mar 12, 2016 7:50 am
by servufon
Banquo wrote:
servufon wrote:i know the admins are understaffed but the lack of ANY response, even a "too bad, just give up" is simply ridiculous
I'm not sure what you are trying to achieve with this kind of attitude. The fact that the email system is broken has been noted. As I've already said in this very thread, a red dude will need to deal with it. They aren't ignoring you out of spite, they simply haven't been online. Considering the email notification system is broken, it's highly likely they don't even know there is a problem. It will get fixed, when it gets fixed, until then just enjoy the parts of the site that continue to work.
i'm expressing my dissatisfaction at the lack of even a shred of response; i understand saying "we can't fix the problem for now" or "we won't fix the problem, too bad"

"they simply haven't been online" is even more ridiculous than not responding

i didn't suggest they were ignoring anyone out of spite; i have no idea what is the cause, but there is no excuse for zero response