Tech Support - Email Issues
Posted: Wed Jan 14, 2015 7:44 pm
For some reason I have randomly stopped getting topic and private message notifications. They aren't going to spam as I checked that.
I'm not sure what you are trying to achieve with this kind of attitude. The fact that the email system is broken has been noted. As I've already said in this very thread, a red dude will need to deal with it. They aren't ignoring you out of spite, they simply haven't been online. Considering the email notification system is broken, it's highly likely they don't even know there is a problem. It will get fixed, when it gets fixed, until then just enjoy the parts of the site that continue to work.servufon wrote:i know the admins are understaffed but the lack of ANY response, even a "too bad, just give up" is simply ridiculous
I don't know anything about the mod<->admin communication. Does this also go via this board and is broken, too? If yes, has anyone tried to write to the admin-mail that is present in the whois?Banquo wrote:Considering the email notification system is broken, it's highly likely they don't even know there is a problem.
The system was fixed at some point last year, only to break again shortly before Christmas. All current avenues of contact with the site owner have been explored.janine wrote:Ah. That explains why the "I forgot my password"-Button didn't work and neither the "Contact the board administrators".
So the mail system is broken for over a year now? Or was it fixed and broke again?
I don't know anything about the mod<->admin communication. Does this also go via this board and is broken, too? If yes, has anyone tried to write to the admin-mail that is present in the whois?Banquo wrote:Considering the email notification system is broken, it's highly likely they don't even know there is a problem.
i'm expressing my dissatisfaction at the lack of even a shred of response; i understand saying "we can't fix the problem for now" or "we won't fix the problem, too bad"Banquo wrote:I'm not sure what you are trying to achieve with this kind of attitude. The fact that the email system is broken has been noted. As I've already said in this very thread, a red dude will need to deal with it. They aren't ignoring you out of spite, they simply haven't been online. Considering the email notification system is broken, it's highly likely they don't even know there is a problem. It will get fixed, when it gets fixed, until then just enjoy the parts of the site that continue to work.servufon wrote:i know the admins are understaffed but the lack of ANY response, even a "too bad, just give up" is simply ridiculous