Re: Chat - time to cut losses?
Posted: Fri Oct 11, 2013 12:24 pm
*waves her hand in the air* OHH OHH PICK ME PICK ME!
sissy jasmine wrote:*waves her hand in the air* OHH OHH PICK ME PICK ME!

sissy jasmine wrote:*runs away* noooo I am a good girl!

I find this hard to believe - going back thru the history of just one of the myriad threads relating to chat outages, bugs, and issues, there have been a multitude of issues, both before, and after the "one instance" of a server crash that you mention.There has been an upswing, mostly related to a single server crash that a lot of issues were found (Database crash, server at storage limit, etc). For the most part when chat crashes, it's because there's enough people active enough, that the server runs out of memory. When it happens because of this, it's a matter of one of the four people who can fix it, noticing and issueing a single command on a command line to fix it. Chat itself sits on a fairly small seperate server, which were there slightly more memory it'd not be an issue, then again, that'd raise costs.
Of course it's a drain on resources - how can you say it's not? You may feel it's not a large one - but as you've so eloquently put it yourself - you're not the one having to fix, maintain, or otherwise absorb the impact of the drain, so from your perspective, perhaps it's not. 5% of what, exactly? 5% of 5,000 per month is a pretty healthy amount, IMO. If I were losing a healthy 5% of my expenditure with no return on investment, I'd be concerned. It also has indirect drains - downtime, maintenance time, upgrade time, etc - all are drains on resources - of which, apparently, there are precious few. If there are truly only four people who can command-line reboot the chat, and the majority of the time allocated to fixing any types of problems are absorbed by dealing with chat issues, it's indirectly affecting every other project that *isn't* getting done.There's really a lot to this comment, so I'm going to break it down.
You're correct in that both server costs aren't cheap and that there is only one person footing the bill (Seraph0x)
I can't agree it's a drain on resources. I can conservatively estimate the costs related to chat are under 5% of the cost of running the site or less. Does it force the site to keep mods? No, the chat could be unmoderated. Given all the mods are volunteers, it's not like it's an expense, nor with the exception of Milovana Team members, are any of the chat mods, moderators on the forums.
As for other features and ongoing projects, those are all being done by Seraph0x himself, and given he has a real job and this isn't a pay site, it is behoove of us to be patient. If it were easy and simple, it'd probably be done by now. And moreover if you're bringing up resource comments, new features like that mean more server resources needed, and more potential issues to deal with
Great - so, there's no active development of the chat system, meaning there are no regular updates, bug fixes, improvements, or any other work being done to improve a flawed system.To my knowledge, there's no one currently developing chat. I helped initially setup the chat server (the backend), and at that point we chose an open-source browser based client to put on the site for chat. Given chat is currently XMPP based, there are lots of features that could exist were there someone actively working on it. You're correct that the browser based client doesn't have a lot of features in it. However it does allow us to chat with one another, the critical feature. It in addition also lets us be able to connect from devices without flash (a feature the previous chat lacked). If you don't like the looks of chat aesthetically I'd suggest choosing a different xmpp client to use, there's dozens of them, and our chat supports any of them being able to connect.
This is just a numbers argument. You talk about 7,000 unique visitors - first, a person can come up with raw statistics to justify any standpoint. Show me proof, we can go from there. Now, what we can absolutely prove without a doubt, is that the number of active, *registered* users is a small percentage of the overall site visitors - many of whom are unregistered, meaning that the vast majority of site traffic is accessed by people who have no interest in features like the forum, and chatroom. Okay - so, we break down the number further, accounting only for registered visitors. The site has less than 500 registered users at any given time, with minor variations to this on particularly busy days. Of those average users, how many visit the chat? 10 percent? Less? So - how is it really being utilized? Answer - by a relatively small, close-knit demographic who uses it as much for personal conversation as much as it's used for site-related topics. At it's busiest, I've seen maybe 25 people in at a given time - and this was when there was an active topic that had been pre-advertised, and had multiple participants. My point - and this illustrates it - is that if there was more of this type of activity, the chatroom would be utilized more often, and by more people. It would only drive traffic on the site - there is *no* downside, short of crashing the server that can't sustain the load.While the rest of your points I can understand your view some and see their merits, I can't remotely agree with this one. While we don't often have lots of people in chat, chat has had almost 7,000 unique visitors to it, since we switched chat systems. That's over 20% of the total Milovana user base, has used this chat system at one point or another. And given that this chat hasn't existed for the life of the site, and there's plenty of dormant usernames, that may well mean a better percentage of current active users have.
I'm not talking about scenes - people can do whatever scenes they like in private - that's none of anybodys' business. What I'm talking about is inviting people here for active conversational topics, like how politics affect sites like this - professional services - interest in BDSM/kink. Things like this, that garner a genuine interest, and foster a better understanding of what we're participating in.What I will agree with, is there isn't "scenes" in public very often. This is most likely due to a few factors. First of all, that there's not a lot of dom/mes on the site in general, much less in chat. Secondly the dom/mes there are already have submissives, and so play in private with them instead of public, or got tired of their scenes being interrupted by people begging to join or be their subs or the unwanted PMs they got when they did play out in public a lot. I know personally of 4-5 people that no longer play in public because of this.
I don't disagree. But if you're going to have something, shouldn't it work? Shouldn't it look good?Lastly, is chat perfect? Nope. Is chat a needed feature this site would die without? No. Is chat a nice feature, that plenty would miss? Yes.
ronin wrote:*snip*
*nods* Mhm. Ulterior. *nods*ronin wrote:Ulterior?
ronin wrote: Laying it at Turtles feet? Yeah, maybe. I didn't realize that's how it came across - he was the one that responded with actual information rather than nonsensical drivel or opinions.
Really? Well I'm sorry if I'm gasping for breath trying to believe you there (was that too tenuous a link?ronin wrote: I'm not interested in slinging mud, I'm interested in knowing the reasons for why things are the way they are.
ronin wrote: I guess I don't understand the rest of your post?
/thread.Tashi wrote: There is nothing stopping you from accomplishing the things you've proposed the chat can be used for. Everything else you complain about the chat (Interface, etc) would literally make it an even bigger drain on resources for the site.